PRODUCTS AND ORDERS

While FANSunlimited.com will use all reasonable efforts to fulfill any and all orders it receives, FANSunlimited.com cannot guarantee the availability of a particular product displayed on the site.

FANSunlimited.com continually updates and revises the products that it sells through this Site. As such, products may be discontinued at any time and differences between what is shipped and what is described may occur on occasion.

Prices displayed on FANSunlimited.com reflect U.S. dollar amounts and may not include shipping, handling, or sales tax (if applicable) which will be added to the sub-total of the order. The customer is responsible for the payment of shipping/handling charges and local/state/use taxes that may apply to an order.

While FANSunlimited.com strives to provide a helpful and error-free Site, we cannot guarantee that all content is 100% accurate, certifiable and/or complete, including price, inventory, product information or specifications. As such, FANSunlimited.com reserves the right to correct price errors as they are discovered, revoke any stated offer and to otherwise correct any errors, inaccuracies, or omissions. This right extends to orders that have already be submitted by a customer and accepted by FANSunlimited.com.

Payment is required in full before any order can be placed. Items not in stock are ordered at the agreed to price.

Order Confirmation

Email confirmation numbers are sent out after orders are placed. Please retain this confirmation number for your records.

Back Ordered Merchandise

In the unlikely event an item happens to be out of stock, the lead-time to receive an item is usually 1 to 2 weeks. If there is particularly long backorder on an item, we will notify the customer as soon as this information becomes available to us. Our estimated ship time of one to two weeks is not a guaranteed estimate but is the industry average for shipment turnaround times.

Cancellation Policy

You must call customer service at 1-888-301-3267 in order to submit your cancellation request. Because most orders ship within 24 hours, the best and only way to stop shipments is by calling us.

RETURN POLICY

If you are not entirely satisfied with your purchase, we’re here to help. Please see “Process for Returning Merchandise” below. Shipping costs are non-refundable.

Process for Returning Merchandise

All returns must be authorized by contacting FANSunlimited.com here to obtain a Return Authorization (RA) Number. Authorization does not guarantee credit. Customer is responsible for return shipping. RA numbers should be clearly displayed on the return shipping label of any package being returned to FANSunlimited.com. Packages without an RA number will not be accepted.

A restocking fee of 25% of the purchase price will be deducted from any refund given. Authorized returns must be received no later than 30 days from the date the issuance of the RA number. Packages received thirty (30) days after the RA is issued will not be accepted and may subsequently be returned to the customer. Original shipping is Non-Refundable.

Upon receipt of return package all products will be inspected. All items must be in resalable condition, including: all components, manuals, registration cards, and original undamaged packaging before credit can be issued. In addition, the following restrictions apply: Credit cannot be issued for electric or electronic parts that have been installed. FANSunlimited.com is not responsible for products that are damaged due to poor packaging, defaced packaging, or lost shipments.

SHIPPING

After your payment is authorized and verified it can take up to 48 hours to process your order, excluding weekends and holidays. Please allow 24 hours after receiving tracking number to obtain tracking detail on your package. Parts will be shipped USPS First Class, Ground Advantage, or Priority Mail, Monday through Friday, excluding Holidays.

Orders for parts ship from our California warehouse. Ceiling fan orders drop ship directly from the manufacturer.

Our shipping schedule for PARTS are as follows:

USPS First Class: 5-7 Business Days, from the day it leaves our warehouse.

USPS Ground Advantage: 2-5 Business Days, from the day it leaves our warehouse.

USPS Priority Mail: 2-3 Business Days, from the day it leaves our warehouse.

FANSunlimited.com will ship your order to any physical address within the United States and is unable to ship to APO/FPO US military bases.

Changes to Delivery Address.

Changes to delivery addresses will be assessed an applicable fee to cover all additional expenses incurred to FANSunlimited.com and will be added to your order in the following cases: 1) You or PayPal provided an inaccurate shipping address or 2) You have the delivery forwarded to an alternate location after the order was placed. The charge for changing a shipping address will be $15.00.

Refused Packages

FANSunlimited.com incurs a return shipping fee equal to the cost of shipping the product to you when you refuse the shipment or are not available to complete the delivery. We reserve the right to pass this fee on to you by deducting the amount from the credit due. The return shipping charge for refused packages will be $15.00.

WARRANTY

All ceiling fans and home lighting fixtures are warrantied via the manufacturer. FANSunlimited.com warranties all refurbished electronics for 6 months (excludes power surges), Other components for 1 year from the date of purchase. If your component fails during this time, contact us here immediately.

Market Place are sold AS IS with NO warranty and Sales Final.

TAXES

The total price of any order will include applicable state sales taxes. All other taxes which may be applicable are the sole responsibility of the Customer.
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