Do it Yourself Repair
You may purchase parts from us if you would like to do your own repair.
Provided within the Common Repairs section of this Web Site, are installation instructions for parts, with the exception of the flywheel. Due to the special tool needed for a flywheel repair, the Manufacturer recommends that you seek the assistance of an Authorized Casablanca Service Center.
You are responsible for the installation of these parts.
Disclaimer: We do not assume any liability for damage or injury resulting from improper repairs.
Casablanca Factory Service Center
FansUnlimited welcomes you to the Casablanca FACTORY SERVICE CENTER. The true appreciation of a Casablanca ceiling fan is only complete when put into actual use. Great time and care has been taken to construct and embellish what is otherwise a functional appliance. Beauty is found in the integrity, craftsmanship, and attention to detail.When the decision has been made to purchase a ceiling fan, remember only a Casablanca is a Casablanca. Look for the name plate that defines ceiling fans, and settle for nothing less than “Quality in Every Detail”.
In this section, you will find all the information you need to have your fan repaired. We will take you step by step from fan removal to how to reinstall your fan once you get it back. This information will include, packaging tips, shipping instructions, flat rate repair fees, and payment options.
We’ll show you where to find your model and serial numbers, and how to use them to determine your warranty status. If you still have questions, we have Customer Service representatives just a phone call away to assist you. This information will include, packaging tips, shipping instructions, flat rate repair fees, and payment options. We’ll show you where to find your model and serial numbers, and how to use them to determine your warranty status. If you still have questions, we have Customer Service representatives just a phone call away to assist you.
Factory Service
Casablanca goes to great lengths to ensure the satisfaction of our customers, which helps explain Casablanca’s long-standing reputation for quality and customer support. Casablanca motors are backed by a Limited Lifetime Warranty.
Casablanca Legacy Fan Instruction Manuals
Casablanca stands alone in its approach to the design, engineering and manufacturing of ceiling fans. We have made a long term commitment to quality and invite you to compare every feature of a Casablanca fan to any competitive product. Every detail is given meticulous attention from design, to components and manufacturing, to ease of installation. Casablanca’s attention to detail adds value to every fan, providing unprecedented performance for the life of your investment.
Casablanca Legacy Owners Manuals and other important information about the product that you purchased should be kept for future reference. This part of the Casablanca support website makes copies of your owner’s manuals and other valuable information such as product operation sheets, at your finger tips as downloads.